Last Amended: September 16, 2025

Welcome to Cleaning Services PH! These Terms of Use (“Terms”) govern your access to and use of our website, located at https://cleaningservices.ph (the “Website”), and the professional cleaning services we provide (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

1. General Conditions

• Eligibility: You must be at least 18 years old to use our Website and Services. By using our Services, you represent and warrant that you meet this age requirement.
• Accuracy of Information: You agree to provide accurate, complete, and current information when booking our Services, including your name, contact details, and service address. You are responsible for any damages or losses that result from providing false or inaccurate information.

2. Services and Booking

• Service Guarantee: We are committed to providing high-quality cleaning services. If you are not satisfied with our Service for any reason, please contact us within 24 hours of the Service completion. We will work with you to resolve the issue, which may include a re-clean of the affected area at no additional charge.
• Scope of Service: The scope of our cleaning Services is defined at the time of booking. Any additional tasks requested on-site may result in additional charges.
• Pricing: All prices are quoted at the time of booking and are based on the information you provide. Final pricing may be adjusted if the actual scope of work or condition of the property differs significantly from the initial assessment.

3. Payments

• Billing: You agree to pay all fees for the Services you book. Payments are typically processed upon completion of the Service unless otherwise specified.
• Payment Methods: We accept various forms of payment, which will be communicated to you at the time of booking.
• Cancellations and Rescheduling: Cancellations or rescheduling requests must be made at least 24 hours before the scheduled service time. Failure to do so may result in a cancellation fee.

4. Client Obligations

• Access to Property: You must ensure that our cleaning team has safe and unobstructed access to the property at the scheduled time. If our team is unable to access the property, a cancellation fee may apply.
• Valuables: While our team is professional and trustworthy, you are responsible for securing any valuables, sensitive documents, or fragile items before the service. We are not liable for any loss or damage to items that were not properly secured.
• Safety: You agree to provide a safe working environment for our cleaning team. Please inform us of any hazardous conditions, including but not limited to aggressive pets, exposed wires, or unstable furniture.

5. Intellectual Property

• Website Content: All content on the Website, including text, images, logos, and graphics, is the property of Cleaning Services PH and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written consent.

6. Limitation of Liability

• Damages: In the event of damage to your property caused by our cleaning team, our liability is limited to the cost of repair or replacement of the damaged item, up to a maximum amount as determined by our insurance policy.
• Indemnification: You agree to indemnify and hold harmless Cleaning Services PH, its employees, and agents from any claims, damages, or expenses arising from your use of our Services, including any breach of these Terms.

7. Website Use

• Comments: When you leave comments on our Website, you grant us a license to use and display your comments. We reserve the right to remove any comments that we deem inappropriate or in violation of these Terms.
• Links to Other Websites: Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

8. Governing Law

• These Terms are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from these Terms or your use of our Services will be resolved in the courts of the Philippines.

9. Changes to These Terms

• We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on the Website. Your continued use of the Website and Services after any changes constitutes your acceptance of the new Terms.

10. Contact Information

• If you have any questions about these Terms, please contact us at:
  • Cleaning Services PH
  • Address: 92 Imperial Street, Cubao, Quezon City, Metro Manila, Philippines
  • Phone: (02) 86590684
  • Mobile: 09690965774
  • Email: [email protected]